FAQs

✨ What is Nay’s Creations all about?

Nay’s Creations offers handmade products inspired by God and visions from the unseen realms. Each item is crafted with purpose and spiritual significance; to create pieces that uplift, encourage, and reflect divine creativity.


🛒 How do I place an order?

Simply browse the collections, add your favorites to your cart, and check out securely. 


📦 How long does it take to receive my order?

Currently, processing time is typically 1–3 weeks, as each item is handmade with care. Shipping usually takes 5 - 7 business days after processing. You’ll receive tracking details once your order is on its way!


🎨 Do you take custom orders?

Thank you for your interest in custom creations! At this time, I am not accepting custom orders. In the meantime, I invite you to explore our existing collection for a piece that speaks to you!


🔄 Do you accept returns or exchanges?

If there is an issue with your order (damaged, incorrect item, etc.), please contact us within 3 days of delivery, and we’ll make it right.


🌍 Do you ship internationally?

At this time, I only ship within the U.S. International shipping may be added in the future—stay tuned!


🙏 Can I request prayer or spiritual encouragement with my order?

Yes! I'd be honored to pray for you or include a special word of encouragement. Just leave a note at checkout or message us directly.


🛍 What does pre-order mean?

A pre-order allows you to purchase an item before it’s officially available or completed. This reserves your piece and ensures you’ll receive it once it's made. All pre-order items are handmade after purchase, so please allow additional processing time as noted in the listing.